Bankbank2 takes the personal data protection of every member seriously. This Policy clearly explains how we collect, store, use and protect your information in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010.
Every aspect of how we handle your data is built on a foundation of transparency, security, and respect for your privacy
All data transmitted between your device and bankbank2 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Bankbank2 operates in full compliance with the Personal Data Protection Act 2010. Every data collection and processing activity has a valid and accountable legal basis.
You have the full right to access, correct, amend, and withdraw consent for the use of your personal data at any time through your account settings or by contacting our team.
Bankbank2 does not sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.
Your personal data is stored on protected servers, with access restricted solely to staff who require it to carry out their duties legitimately.
In the event of any security incident involving your data, bankbank2 is committed to notifying affected members within the timeframe required under the PDPA.
Important Note: By using the bankbank2 platform, you agree to this Privacy Policy. Please read the full document to understand the rights and protections you have as our member.
Bankbank2 ("we", "the Company" or "the platform") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of your personal data when you access or use bankbank2.vu, our mobile app and all related services.
This document is drawn up in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and reflects bankbank2's commitment to handling your data in a responsible, transparent and secure manner. This Policy applies to all registered members, website visitors and anyone who interacts with our platform in any capacity.
During the account registration process and platform usage, we collect information you voluntarily provide, including:
When you use the bankbank2 platform, our systems automatically record certain technical information required for smooth and secure service operations:
| Data Type | Purpose of Collection |
|---|---|
| IP address and general location | Security verification and fraud prevention |
| Device type and operating system | User experience optimization |
| Game session data | Results verification and dispute resolution |
| Financial transaction logs | Audit records and legal compliance |
| Cookies and website usage data | Service improvement and analytics |
Bankbank2 uses collected personal data solely for legitimate and necessary purposes. We do not process your data beyond the scope set out below:
bankbank2 only sends marketing communications to members who have given explicit consent. You may withdraw this consent at any time through the notification settings in your account.
Bankbank2 does not sell or rent your personal data to any third party for marketing purposes. However, in certain limited circumstances, we may share data with the following parties:
We work with carefully selected third-party service providers to support platform operations, such as payment processors, fraud monitoring service providers, and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to process your data for purposes specified by bankbank2.
Bankbank2 will disclose your personal data where required by applicable Malaysian law, court order, regulatory authority directive or law enforcement agency. In such circumstances, we will notify you of the disclosure where permitted by law.
In the event of a merger, acquisition, or business asset transfer, your personal data may be transferred as part of that process. You will be notified in advance and your rights under the PDPA will continue to be protected.
Bankbank2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
Bankbank2 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or alteration:
Reminder: While we take all reasonable precautions, no security system can be guaranteed 100% secure. You are also responsible for safeguarding your account password and login credentials.
As a bankbank2 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Correct inaccurate or outdated data in our records
Withdraw consent for marketing data processing at any time
Request that we restrict the processing of your data under certain circumstances
To exercise any of the above rights, please contact the bankbank2 support team via live chat or email. We will process your request within 21 business days in accordance with PDPA requirements.
Bankbank2 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. In general:
The bankbank2 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If we become aware that a child's data has been inadvertently collected, we will take immediate steps to delete that information and close the relevant account.
If you are a parent or guardian who believes your child has registered an account on bankbank2, please contact us immediately so we can take appropriate action.
The bankbank2 platform may contain references or links to third-party websites in certain contexts. bankbank2 is not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit outside the bankbank2 platform.
Bankbank2 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new service features. Any material amendments will be communicated to members via their registered email or a prominent notice on the platform at least 14 days before the amendment takes effect.
Your continued use of the bankbank2 platform after the effective date of any amendment will be deemed as your acceptance of the updated Privacy Policy. The date of the most recent update is always displayed at the top of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the bankbank2 Data Protection Officer through the following channels:
Email: [email protected]
Live Chat: Available 24/7 via the bankbank2 web platform and mobile app
We are committed to responding to all privacy-related enquiries within 7 working days. For formal complaints under the PDPA, you may also refer to the Department of Personal Data Protection Malaysia.
Bankbank2 is built on trust. With high-level encryption, full PDPA compliance and a no-data-sales commitment, you can play with complete peace of mind. Join thousands of Malaysian members who already trust bankbank2 today.